• Address: 506, The Mall Road, Avanti Bai Crossing, Pratap Pura, Agra Cantt, Agra, Uttar Pradesh, India. - 282001

Refund Policy

Refund Policy

Nirvana Tours India is committed to providing excellent customer service and ensuring customer satisfaction. Please review our refund policy below for details on refund eligibility, processing timelines, and applicable fees.

1. Eligibility for Refunds:

Refunds are subject to the terms and conditions outlined in our cancellation policy and may vary depending on the timing of the cancellation and the specific tour package booked.

2. Cancellation Period:

Refunds will be processed based on the cancellation period specified in our cancellation policy. Please refer to the cancellation policy for details on applicable cancellation fees and refund amounts.

3. Refund Processing:

  • Refunds will be processed within 7-14 business days from the date of cancellation.
  • The refund amount will be credited back to the original payment method used for booking, unless otherwise specified.

4. Non-Refundable Deposits:

Some tours may require non-refundable deposits or fees to secure reservations with third-party vendors such as hotels, airlines, or activity providers. These fees will be deducted from the refund amount in case of cancellation.

5. Special Circumstances:

In case of unforeseen circumstances such as natural disasters, political unrest, or other events beyond the control of Nirvana Tours India, we reserve the right to modify or cancel tours. In such cases, we will provide alternative options or issue refunds as appropriate.

6. Group Bookings:

For group bookings, please refer to the specific terms outlined in your booking agreement. Group refund policies may differ from individual bookings.

7. Refund Requests:

Customers must submit refund requests in writing via email or through our website contact form. The request must include the booking reference number, reason for cancellation, and any supporting documentation if applicable.

8. Contact Information:

For refund requests or inquiries, please contact Nirvana Tours India via email or phone using the following contact information:

  • Nirvana Tours India
  • Adderss : 506, The Mall Road, Avanti Bai Crossing, Pratap Pura, Agra Cantt, Agra, Uttar Pradesh, India. - 282001
  • Call or Whatsapp : +91-953 675 3191, +91-992 709 3191
  • Email : sabjain@yahoo.com, tours@nirvanatours.org

Thank you for choosing Nirvana Tours India. We value your business and strive to provide transparent and efficient refund processes. If you have any questions or concerns, please don't hesitate to contact us.